Targeted Case Management can be defined as locating, obtaining, coordinating, and monitoring social, habilitative, and medical services as well as other services related to maintaining the person’s health, safety, and well-being in the community.

Targeted Case Management is a service that assists individuals diagnosed with intellectual and/or development disabilities (I/DD). The individual’s diagnosis must be manifested and documented prior to the age of 22 in order to meet eligibility requirements for this service.

Targeted Case Management is a service available throughout North Carolina that assists people in gaining access to needed medical, behavioral, social, and other services.

Targeted Case Management is individualized, person-centered, empowering, comprehensive, strengths-based, and outcome-focused. Targeted Case Managers are responsible for ongoing monitoring of the provision of services included in the individual’s Person-Centered Plan (PCP).

Targeted Case Managers initiate and oversee the process of assessment and reassessment of the individual’s level of care and the review of Plans of Care.